Language

Quotes

  • "Assert your right to make a few mistakes. If people can't accept your imperfections, that's their fault." --David M. Burns
  • "Like all sciences and all valuations, the psychology of women has hitherto been considered only from the point of view of men." --Karen Horney
  • "Time spent with cats is never wasted." --Sigmund Freud
  • "If you don't know where you are going, you will wind up somewhere else." --Yogi Berra
  • "Concern should drive us into action, not into a depression." --Karen Horney


PRIVACY POLICY

Effective Date: 1/15/26

Website: www.alchemycounseling.com
Business Name: Alchemy Counseling, PLLC
Location: Phoenix, Arizona
Contact: contactus@alchemycounseling.com | 602-842-4388


1. Information We Collect

We may collect personal information that you voluntarily provide through our website, intake forms, lead forms, scheduling tools, messaging platforms, or when contacting us directly. This information may include:

Name
Phone number
Email address
Contact preferences
Language preference
General reason for seeking services
Insurance information (optional)
General demographic information
Any additional information you choose to provide

We do not require or request detailed clinical history, diagnoses, or sensitive symptom disclosures through online initial contact forms.

2. Purpose of Data Collection

Personal information is collected for the purpose of:

Responding to inquiries
Providing information about our services
Scheduling appointments
Conducting basic screening and coordination
Verifying insurance benefits (if applicable)
Establishing contact and communication
Complying with applicable laws and regulations

Submission of information through this website or through associated platforms does not establish a therapist–client relationship.

3. Methods of Contact

By submitting your information, you authorize Alchemy Counseling, PLLC to contact you via phone or email for administrative and scheduling purposes. We do not use text messaging for communication at this time.

4. Messaging Platforms and Third-Party Tools

We may use third-party platforms for communication, including but not limited to:

Facebook Messenger
Secure email
Phone

These platforms may collect their own data according to their respective Privacy Policies. We encourage you to review the Privacy Policies of any third-party platform you choose to use.

5. Telehealth Services

Alchemy Counseling, PLLC provides telehealth services to clients physically located in the State of Arizona when such services are clinically appropriate and permitted by state regulations.

6. Confidentiality and HIPAA

Information provided through initial contact forms or third-party messaging platforms may not be considered protected health information (PHI) until a formal therapeutic relationship has been established. Once established, PHI is handled in accordance with HIPAA and state privacy laws.

We do not request diagnostic or highly sensitive clinical information through online forms.

7. Cookies and Analytics

Our website may use cookies and basic analytics tools to improve functionality, measure performance, and understand website usage. No personally identifiable health information is stored in cookies.

8. Data Retention

We retain contact information for administrative and scheduling purposes. Information that does not lead to a therapeutic relationship may be securely disposed of after operational use.

9. Crisis and Emergency Situations

Alchemy Counseling, PLLC does not provide emergency crisis services through this website or through messaging platforms. If you are experiencing a mental health emergency, call 911 or your local crisis hotline immediately.

10. Age Restrictions

This website is intended for adults age 18 and older. We do not knowingly collect personal information from minors through online forms.

11. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

12. Contact Information

For questions regarding this Privacy Policy, please contact:

Email: contactus@alchemycounseling.com
Phone: (602) 842-4388

TERMS OF SERVICE

By accessing or submitting information through this website, online intake forms, social media platforms, or associated third-party tools, you agree to use these resources for lawful and informational purposes only. You agree not to misuse or attempt to disrupt website functionality or data.

Alchemy Counseling, PLLC reserves the right to modify or discontinue any part of the website at any time.

Use of this website does not guarantee eligibility for services, availability of appointments, or clinical appropriateness for treatment.
CLINICAL DISCLAIMER

The information provided on this website and through associated online content is for general informational and educational purposes only. Nothing on this website constitutes mental health advice, diagnosis, or treatment.

Submission of forms or messages does not constitute therapy, does not create a therapist–client relationship, and should not be relied upon as a substitute for professional mental health care.
NO THERAPIST–CLIENT RELATIONSHIP

A formal therapist–client relationship is only established after an intake process is completed, documentation is signed, and both parties mutually agree to enter into treatment. Initial contact, inquiries, or submissions through this website do not establish such a relationship.
NON-EMERGENCY NOTICE

Alchemy Counseling, PLLC does not provide emergency services through this website, online forms, or messaging platforms. If you are experiencing a mental health emergency, call 911, visit your nearest emergency department, or contact your local crisis hotline immediately.
JURISDICTION

Alchemy Counseling, PLLC provides clinical services to individuals physically located in the State of Arizona at the time of service. Telehealth services are governed by Arizona state regulations and professional board standards.
AGE RESTRICTION

This website and associated online forms are intended for adults age 18 and older. We do not knowingly collect personal information from minors via online forms or messaging platforms.
CONSENT TO CONTACT

By submitting your information through this website, lead forms, or messaging platforms, you authorize Alchemy Counseling, PLLC to contact you at the phone number or email address provided for scheduling and administrative purposes.